ChargeForward With Chargebacks911

The Problem With Chargebacks - Monica Eaton-Cardone (Interview)

This episode is from an earlier interview with Monica Eaton Cardone the COO at Chargebacks911. In this episode Monica discusses the problem of chargebacks and how to address them.  She was interviewed by Kevin Price on The Price of Business Show.

A New Fraud Landscape (Webinar Replay)

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & Sift

Navigating Online Fraud in the Wake of Global Disruption

In the face of COVID-19, consumer behaviors are becoming more erratic. New types of fraud are emerging, order volumes are in flux, and an increase of chargebacks is on the horizon. It’s critical that merchants stay current on these evolving fraud threats, and do what they can now to prepare for the future.

Presentations by Don Bush and Jeff Sakasegawa

Travel Chargebacks Due to COVID-19 Ai Events (Interview)

This episode is from an earlier interview with Harlan Hutson the Director of Strategic Partnerships and Brands at Chargebacks911. He was interviewed by Ritesh Gupta from Airline Information about the impact that COVID-19 has had on chargebacks.

Minimizing the impact of chargebacks is critical for airlines in the era of COVID-19. As merchants, #airlines have to be spot on with their stance considering the havoc created by the pandemic, and how best they can cope up.

More so because chargeback management is complex. For instance, each of the major card networks has its own specific set of codes. It is important to consult the #creditcard networks’ #chargeback reason codes. So airlines need to delve into various issues :

• How can travel merchants prevent disputes from happening in the first place?
• How have initiatives by card brands relieved the strain on merchants?
• What guidance can inform an airline team on what chargebacks are valid?
• How can we conserve much needed cash while meeting our obligations to customers, regulators and the payment schemes?

Surviving Coronavirus (Webinar Replay)

How to Keep Businesses Healthy During the Pandemic

The unique circumstances of the ongoing COVID-19/coronavirus pandemic are having a huge negative impact on the economy. Merchants are finding themselves deluged by order cancellations, refunds, inconsistent delivery…and worst of all, chargebacks. What business leaders do to protect their customers, their brands, and their businesses?

Presentations by Monica Eaton-Cardone, Done Bush and Craig McClure

Credit Card Chargebacks (Blogs on Tape)

Blogs on Tape - Popular articles from our blog presented in a format for audio learners and busy professionals.

Considering filing a chargeback on some credit card purchases? There's no harm in that, right? Actually, unwarranted chargebacks cause more damage than you might imagine, and your actions could have severe consequences for everyone involved — including you! Luckily, there’s a better solution.

Original Article read by Georg Turner

Monica Eaton-Cardone Featured on ITSP Magazine (Interview)

This episode is from an earlier interview with Monica Eaton-Cardone the COO at Chargebacks911.

Global Risk Technologies CIO Monica Eaton-Cardone chats with ITSPmagazine’s Selena Templeton for the Diverse IT podcast about how Generation Z will naturally expand the presence of women in technology.

This was part of ITSP Magazine.

Mastercard Chargebacks (Blogs on Tape)

Blogs on Tape - Popular articles from our blog presented in a format for audio learners and busy professionals.

Mastercard chargebacks are similar to chargebacks from other card networks, but there can be significant differences that can derail a case. This guide to understanding Mastercard's chargeback regulations can help merchants successfully prevent and dispute chargebacks stemming from Mastercard transactions.

Original Article read by Georg Turner

The eCommerce Holiday Webinar (Webinar)

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & BlueSnap.

Is it possible to balance front-end filters with friction-less customer transactions? Are chargeback protection and chargeback management the same thing?

Merchants of all types should plan to join us for this interactive webinar with industry experts from Chargebacks911 & ClearSale. We’ll be taking your questions and offering insight on how you can prevent chargebacks and increase revenue--all with no risk. 

Presentations by Estelle Mense and Jarrod Wright

Customer Lifetime Value (Blogs on Tape)

Blogs on Tape - Popular articles from our blog presented in a format for audio learners and busy professionals.

As an online merchant, your business depends on growing your customer base. But before you invest in market research, ad campaigns, promotions, affiliate partnerships, and other marketing, your first step should be calculating how much is reasonable to spend on acquiring each new buyer.

Original Article read by Georg Turner

Mike Schikman Show, Monica Eaton Cardone (Interview)

This episode is from an earlier interview with Monica Eaton-Cardone the COO at Chargebacks911.

WSVA News Talk RadioWSVA News Talk Radio host, Mike Schikman, interviews Monica on women in business. What are the setbacks, hardships, and obstacles that women face in a world built by men, for men?

This was part of The Schikman Show.