ChargeForward With Chargebacks911

Fighting Fraud on All Fronts (Webinar Replay)

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & Sift Science

Many merchants make the mistake of viewing chargeback causing fraud as a singular threat requiring just one solution. Unfortunately, when it comes to CNP transactions, fraud can take many different forms--and no single method can effectively fight them all. In this Webinar Replay, we'll help you discover proven ways of identifying the various kinds of fraud, along with insider tips and industry secrets for finding--and fighting--each type.

Presentations by Jeff Sakasegawa and Jarrod Wright

Chargeback Rules & Process (Blogs on Tape)

This episode is part of our blogs on tape series for audio learners and busy professionals. It is entitled "Chargeback Rules & Process" and is read by Justine Love.

Blogs on Tape - Chargeback rules strictly govern every phase of the chargeback process, including time limits, reason codes, fines, fees, and more. Besides being quite complicated, chargeback rules are constantly evolving and differ from one card scheme to the next. Our handy guide can help you navigate the chargeback rules minefield.

Original Article read by Justine Love

Fighting Fraud & Reducing Chargebacks (Interview)

This episode is from an earlier interview with Monica Eaton-Cardone the COO of Chargebacks911.

What are some practical ways to reduce fraud? When should you dispute a chargeback? Any merchant with chargebacks might ask these and other burning questions posed in this interview with Chargebacks911 COO Monica Eaton-Cardone.

Monica joins Brett Curry of Classy Llama in a telling episode of LCS. This interview offers valuable information to merchants across the globe dealing with those troubling chargeback headaches.

This was part of the blog Llama Commerce Show.

Venmo Chargebacks, Exploring the Risk (Blogs on Tape)

Blogs on Tape - Popular articles from our blog presented in a format for audio learners and busy professionals.

Venmo and other P2P payment platforms are growing in popularity and expanding into merchant payments. Venmo’s social payments can be a great new way to connect with buyers and reach new consumers…but there are risks involved. The Venmo chargeback threat can keep some merchants from ever giving it a try. 

Original Article read by Justine Love

Avoiding Troublesome Traffic (Webinar Replay)

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & Clickbank

Unhappy with the performance of your performance marketing? Affiliate marketing is great for advertisers, but it's also susceptible to exploitation by fraudsters. Worse, affiliate fraud can take so many different forms, if you're uninformed/unprepared it can be nearly impossible to detect until it's too late.

Presentations by Elizabeth (Lyz) Nesvold and Melissa Fitzsimmons

History of Chargebacks (Blogs onTape)

Blogs on Tape - Popular articles from our blog presented in a format for audio learners and busy professionals.

The history of chargebacks spans less than 50 years. In that short time, what started as a consumer safeguard has warped into a significant—and growing—threat to merchants. While chargebacks still work as originally intended, consumers have learned ways to exploit the process, and merchants are paying the price.

Original Article read by Georg Turner

Innovating Past Your Setbacks (Interview)

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This episode is from an earlier interview with Monica Eaton-Cardone the COO of Chargebacks911.

As an entrepreneur, you are guaranteed to face challenges. The difference between failure and success hinges on how you handle those setbacks. Do you throw in the towel? Or do you innovate past your problems and find a way to prevent them from happening again?

Monica Eaton-Cardone is a powerhouse entrepreneur and business leader with expertise in technology, eCommerce, risk relativity and payment-processing solutions. 

This was part of the blog Female Insight Zone.

What is Friendly Fraud (Blogs on Tape)

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Blogs on Tape - Popular articles from our blog presented in a format for audio learners and busy professionals.

Friendly fraud (sometimes called "chargeback fraud") is a specific type of credit card fraud where the perpetrator is actually the consumer, not an identity thief. Authorized cardholders dispute legitimate charges to their accounts, abusing loopholes in the process and attempting to get something for free.

Original Article read by Georg Turner

Recurring Billing Without Recurring Nightmares (Webinar Replay)

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & Chargify

Subscription-based businesses seem like a magnet for chargebacks, but protecting your revenue isn't as complicated as you might think.

In this webinar we discussed solutions, best practices, and strategies to help keep your recurring billing from becoming a recurring nightmare. We'll also shared some insider secrets for preventing chargebacks without alienating customers.

Presentations by Adam Feber and Jarrod Wright

How Effective Is Your Current Chargeback System (Blogs on Tape)

Blogs on Tape - Popular articles from our blog presented in a format for audio learners and busy professionals.

Chargeback System: the procedures a merchant has in place to deal with credit card chargebacks.

Some retailers don't use a dedicated chargeback system, accepting chargebacks as a cost of doing business and treating them as they would a customer return. But this erroneous thinking is more damaging than they suspect.

Original Article read by Georg Turner