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FinTech podcast exploring topics like, chargebacks, fraud, payments and ecommerce best practices. https://chargebacks911.com
Episodes
Feb 11, 2019
Feb 11, 2019
47 min
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & Card Not Present
Join Monica Eaton-Cardone, COO & Co-Founder of Chargebacks911, as she reveals the findings from their new study on the impacts of Visa Claims Resolution. Be the first to learn these stats and insights, and get the insider's perspective on what else is on the horizon. Learn how the VCR model will be utilized in other places in the payment ecosphere and how merchants can prepare, and even benefit, from these changes.
Presentations by D.J. Murphy and Monica Eaton-Cardone

Feb 7, 2019
Feb 7, 2019
11 min
This episode is part of our blogs on tape series for audio learners and busy professionals. It is entitled "Chargebacks Rebuttal Letter" and is read by Justine Love.
Writing chargeback rebuttal letters is a key part of winning any chargeback dispute. But that's only one piece of the puzzle: quickly finding and collating compelling evidence is also important. In this podcast, we'll go over the basics and show you where to download examples and templates for creating winning rebuttals.
Original Article read by Justine Love
Feb 4, 2019
Feb 4, 2019
37 min
This episode is from an earlier interview with Melissa Fitzsimmons the Head of Business Development at Chargebacks911.
Chargebacks911’s own Business Development Specialist Melissa Fitzsimmons joined host Scott Hawksworth on the October 26, 2018 episode of the PayPod podcast. Scott and Melissa touch on many of the most important topics regarding chargebacks over the course of this invigorating 30-minute episode.
This was part of the blog PayPod.

Jan 30, 2019
Jan 30, 2019
11 min
This episode is part of our blogs on tape series for audio learners and busy professionals. It is entitled "The History of Chargebacks" and is read by Justine Love.
Blogs on Tape - The History of Chargebacks spans less than 50 years. In that short time, what started as a consumer safeguard has warped into a significant--and growing--threat to merchants. But how did it happen? Our brief timeline shows when and why chargebacks originated and what's happened since then to make the system unworkable.
Original Article read by Justine Love
Jan 28, 2019
Jan 28, 2019
56 min
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & Sift Science
Many merchants make the mistake of viewing chargeback causing fraud as a singular threat requiring just one solution. Unfortunately, when it comes to CNP transactions, fraud can take many different forms--and no single method can effectively fight them all. In this Webinar Replay, we'll help you discover proven ways of identifying the various kinds of fraud, along with insider tips and industry secrets for finding--and fighting--each type.
Presentations by Jeff Sakasegawa and Jarrod Wright

Jan 23, 2019
Jan 23, 2019
8 min
This episode is part of our blogs on tape series for audio learners and busy professionals. It is entitled "Chargeback Rules & Process" and is read by Justine Love.
Blogs on Tape - Chargeback rules strictly govern every phase of the chargeback process, including time limits, reason codes, fines, fees, and more. Besides being quite complicated, chargeback rules are constantly evolving and differ from one card scheme to the next. Our handy guide can help you navigate the chargeback rules minefield.
Original Article read by Justine Love
Jan 21, 2019
Jan 21, 2019
30 min
This episode is from an earlier interview with Monica Eaton-Cardone the COO of Chargebacks911.
What are some practical ways to reduce fraud? When should you dispute a chargeback? Any merchant with chargebacks might ask these and other burning questions posed in this interview with Chargebacks911 COO Monica Eaton-Cardone.
Monica joins Brett Curry of Classy Llama in a telling episode of LCS. This interview offers valuable information to merchants across the globe dealing with those troubling chargeback headaches.
This was part of the blog Llama Commerce Show.

Jan 16, 2019
Jan 16, 2019
6 min
Blogs on Tape - Popular articles from our blog presented in a format for audio learners and busy professionals.
Venmo and other P2P payment platforms are growing in popularity and expanding into merchant payments. Venmo’s social payments can be a great new way to connect with buyers and reach new consumers…but there are risks involved. The Venmo chargeback threat can keep some merchants from ever giving it a try.
Original Article read by Justine Love
Jan 14, 2019
Jan 14, 2019
45 min
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & Clickbank
Unhappy with the performance of your performance marketing? Affiliate marketing is great for advertisers, but it's also susceptible to exploitation by fraudsters. Worse, affiliate fraud can take so many different forms, if you're uninformed/unprepared it can be nearly impossible to detect until it's too late.
Presentations by Elizabeth (Lyz) Nesvold and Melissa Fitzsimmons

Jan 9, 2019
Jan 9, 2019
11 min
Blogs on Tape - Popular articles from our blog presented in a format for audio learners and busy professionals.
The history of chargebacks spans less than 50 years. In that short time, what started as a consumer safeguard has warped into a significant—and growing—threat to merchants. While chargebacks still work as originally intended, consumers have learned ways to exploit the process, and merchants are paying the price.
Original Article read by Georg Turner
