ChargeForward With Chargebacks911

Securing digital payments with technology (Webinar Replay)

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & 2Checkout

Unless the payment technologies, fraud vendors, processors, and merchants work together in the same environment, merchants will still lose out on optimizing their revenue no matter what the payment technology is.

Unfortunately, fraud vendors tend to cause false positives in an effort to curb fraud and friendly fraud, and processors sometimes aren't very helpful in the understanding of merchant operations; this may lead to friendly fraud eating at profits. Until we balance the ecosystem, merchants will continue to bear the brunt of revenue losses.

Presentations by Jarrod Wright

Three Steps to Stop Chargebacks (Webinar Replay)

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & Kount

Chargebacks are always expensive, but they pose a greater risk to businesses right now—as eCommerce volumes reach unprecedented heights. When they hit, chargebacks can quickly lower profits, increase operational expenses and, in some cases, force businesses into excessive dispute monitoring programs. However, effective chargeback protection strategies can prevent unexpected and harmful business impacts. Learn the necessary steps to stop chargebacks and recover lost revenue.

Presentations by Jarrod Wright.

Countering Account Takeover Fraud (Webinar Replay)

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & SpyCloud

Account Takeover (ATO) fraud is a serious issue with the potential to impact you, your employees, your customers, and your vendors. But how does ATO happen? How are fraudsters able to gain access to personal data ... then use that data to attack your business? And are there any ways merchants can protect their revenue from this rapidly growing threat?

For this live Q & A-based webinar, we’re solicitating your questions and concerns regarding account takeover fraud and how it can impact your business.

Presentations by Jarrod Wright and Pattie Dillon

Bitcoin vs Chargebacks (Webinar Replay)

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & OpenNode

Online merchants collectively lose billions of dollars annually to chargebacks and friendly fraud. While Bitcoin and other cryptocurrencies have the potential to stop those chargebacks, merchants have been slow to embrace the technology. Join us for this free webinar, where we’ll explore what Bitcoin really is...and how you can use it to foil chargeback fraud for good.

Presentations by Jarrod Wright

Chargeback Alerts and VMPI: Two-tiered Protection (Webinar Replay)

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & The Chargeback Company.

Chargeback alerts are a proven way to decrease the chargebacks filed against a merchant. Now, card networks are offering new tools like the Visa Merchant Purchase Inquiry (VMPI) to provide even greater protection from unwarranted disputes. Join industry experts for this free webinar exploring these powerful tools and showing how to make them work for you. Presentations by Jarrod Wright

Metrics that Matter for SaaS Success (Webinar Replay)

How can online businesses identify the right measures for tracking growth?
The subscription business model continues to evolve and mature, but the recurring nature of SaaS revenue can make measuring success challenging. Identifying and tracking metrics isn’t always as simple as following traditional business metrics like revenue, expense, profit, and cash. Join us for this free live webinar as we explore ways to identify the best metrics to measure SaaS and protect your recurring revenue model from unexpected dangers like chargebacks.

Presentations by Jarrod Wright

Beware of these coronavirus scams (Interview)

This episode is from an earlier interview with Monica Eaton-Cardone the COO at Chargebacks911. She was interviewed by Kendall Kirkham on WTSP-TV’s Great Day Live.

 Scammers will prey on anyone, anytime, and the pandemic has brought on new ways and reason for them to prey on innocent people. Monica Eaton-Cardone is the COO & co-founder of Chargebacks911. She joined GDL to warn viewers about a number of coronavirus related scams and schemes she has been seeing, and what we can do to make sure we don’t fall victim, too.

Monicas Tips to Outsmart Holiday Hackers (Interview)

This episode is from an earlier interview with Monica Eaton-Cardone the COO at Chargebacks911. She was interviewed by The Hosts on WFLA.

During the four-minute segment, Monica talked about the risk sources consumers face this year. There are new and different threats surfacing every day, and consumers need to stay sharp to thwart them. “The first rule in defense is to make sure you’re discerning,” Monica explains. “Don’t take anything for granted, verify everything, especially from a financial institution. Anything that has access to cash or something that has value: second-guess, third-guess it. Call your bank and be sure it came from them.”

Of course, fraud prevention is hard to break-down into a simple “black-and-white” binary. There are no firm rules in place that denote a fraud attack. Similarly, there are no perfect techniques to ensure consumers won’t still be victimized.

The New Face of Customer Verification (Webinar Replay)

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & Jumio

Trust is a two-way street: in a CNP environment, your customers must believe their information is safe and secure with you. At the same time, merchants must be able to trust that that the customer is legitimate. Is there an accurate way to verify customers’ real-world identity, and how much transactional authority they possess?

Presentations by Jarrod Wright and Dean Nicolls.

Will Amazon Become a Monopoly? (Interview)

This episode is from an earlier interview with Monica Eaton-Cardone the COO at Chargebacks911. She was interviewed by Jane King on BoldTV.

Monica sat in with host David Grasso, along with Joshua Philipp (Sr. Investigative Reporter, Epoch Times) and Pierre Debbas (Managing Partner, Romer Debbas). The four had a brief, but spirited discussion regarding Amazon, and whether the company could become a monopoly in time.