ChargeForward With Chargebacks911

Mastercard Negative Option Billing (Blogs on Tape)

This episode is part of our blogs on tape series for audio learners and busy professionals. It is entitled "Mastercard Negative Option Billing" and is read by Justine Love.

The new Mastercard negative option billing rules are going to shake up the subscription goods and services sector. If you provide free trials or other subscription services, this might affect your business. Read on to get all the information you need about the new ruleset and what it means.

Original Article read by Justine Love

Chargebacks 101 with Monica Eaton-Cardone and Ravelin (Interveiw)

This episode is from an earlier interview with Monica Eaton-Cardone the COO of Chargebacks911.

In this episode of the Ravelin Fraud Academy podcast Monica discusses the different types of fraud in today’s landscape and the best practices for merchants to grow securely in new markets.

This interview offers valuable information to merchants across the globe that are dealing with chargebacks, and want to learn more!

This was part of the blog the Ravelin Fraud Academy.

Mastercard Dispute Resolution (Blogs on Tape)

This episode is part of our blogs on tape series for audio learners and busy professionals. It is entitled "Mastercard Dispute Resolution" and is read by Justine Love.

Mastercard is overhauling their chargeback process. The Mastercard Dispute Resolution Initiative, or MDRI, presents the most comprehensive overhaul of the Mastercard chargeback rules in years. What does the MDRI entail? How will it impact your business? We’ve got these and other details right here..

Original Article read by Justine Love

Beyond VCR (Webinar)

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & Card Not Present

Join Monica Eaton-Cardone, COO & Co-Founder of Chargebacks911, as she reveals the findings from their new study on the impacts of Visa Claims Resolution. Be the first to learn these stats and insights, and get the insider's perspective on what else is on the horizon. Learn how the VCR model will be utilized in other places in the payment ecosphere and how merchants can prepare, and even benefit, from these changes.

Presentations by D.J. Murphy and Monica Eaton-Cardone

Chargebacks Rebuttal Letter (Blogs on Tape)

This episode is part of our blogs on tape series for audio learners and busy professionals. It is entitled "Chargebacks Rebuttal Letter" and is read by Justine Love.

Writing chargeback rebuttal letters is a key part of winning any chargeback dispute. But that's only one piece of the puzzle: quickly finding and collating compelling evidence is also important. In this podcast, we'll go over the basics and show you where to download examples and templates for creating winning rebuttals. 

Original Article read by Justine Love

PayPod: The True Business Cost of Chargebacks (Interview)

This episode is from an earlier interview with Melissa Fitzsimmons the Head of Business Development at  Chargebacks911.

Chargebacks911’s own Business Development Specialist Melissa Fitzsimmons joined host Scott Hawksworth on the October 26, 2018 episode of the PayPod podcast. Scott and Melissa touch on many of the most important topics regarding chargebacks over the course of this invigorating 30-minute episode.

This was part of the blog PayPod.

The History of Chargebacks (Blogs on Tape)

This episode is part of our blogs on tape series for audio learners and busy professionals. It is entitled "The History of Chargebacks" and is read by Justine Love.

Blogs on Tape - The History of Chargebacks spans less than 50 years. In that short time, what started as a consumer safeguard has warped into a significant--and growing--threat to merchants. But how did it happen? Our brief timeline shows when and why chargebacks originated and what's happened since then to make the system unworkable. 

Original Article read by Justine Love

Fighting Fraud on All Fronts (Webinar Replay)

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & Sift Science

Many merchants make the mistake of viewing chargeback causing fraud as a singular threat requiring just one solution. Unfortunately, when it comes to CNP transactions, fraud can take many different forms--and no single method can effectively fight them all. In this Webinar Replay, we'll help you discover proven ways of identifying the various kinds of fraud, along with insider tips and industry secrets for finding--and fighting--each type.

Presentations by Jeff Sakasegawa and Jarrod Wright

Chargeback Rules & Process (Blogs on Tape)

This episode is part of our blogs on tape series for audio learners and busy professionals. It is entitled "Chargeback Rules & Process" and is read by Justine Love.

Blogs on Tape - Chargeback rules strictly govern every phase of the chargeback process, including time limits, reason codes, fines, fees, and more. Besides being quite complicated, chargeback rules are constantly evolving and differ from one card scheme to the next. Our handy guide can help you navigate the chargeback rules minefield.

Original Article read by Justine Love

Fighting Fraud & Reducing Chargebacks (Interview)

This episode is from an earlier interview with Monica Eaton-Cardone the COO of Chargebacks911.

What are some practical ways to reduce fraud? When should you dispute a chargeback? Any merchant with chargebacks might ask these and other burning questions posed in this interview with Chargebacks911 COO Monica Eaton-Cardone.

Monica joins Brett Curry of Classy Llama in a telling episode of LCS. This interview offers valuable information to merchants across the globe dealing with those troubling chargeback headaches.

This was part of the blog Llama Commerce Show.