Episodes

Wednesday Mar 20, 2019
Agile Fraud Protection (Blogs on Tape)
Wednesday Mar 20, 2019
Wednesday Mar 20, 2019
This episode is part of our blogs on tape series for audio learners and busy professionals. It is entitled "Agile Fraud Prevention" and is read by Justine Love.
The online marketplace is a fast-moving environment. You should always be on the lookout for ways to reallocate resources, streamline processes, and increase efficiency and responsiveness. For example, an agile approach to fraud management can revolutionize how you do business online.
Original Article read by Justine Love

Monday Mar 18, 2019
Savvy Business Radio (Interview)
Monday Mar 18, 2019
Monday Mar 18, 2019
This episode is from an earlier interview with Monica Eaton-Cardone the COO of Chargebacks911.
In this episode of Savvy Buisness Radio Podcast Monica advocates for better chargeback mitigation and risk management and has been featured in the National Post, PYMNTSand CBS News regarding her industry insights and Chargebacks911’s proprietary solutions.
This interview shares why there are more data breaches happening even to the largest companies, and what we can all do to safe guard our businesses.
This was part of the blog the Savvy Business Radio.

Monday Feb 25, 2019
Avoiding Chargeback Turbulence (Webinar)
Monday Feb 25, 2019
Monday Feb 25, 2019
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & IATA
Whether it’s ticketing, add-ons, bookings, or ancillary revenue NDC. Your bottom line is taking a direct hit because of ineffective chargeback management strategies, debit memos and friendly fraud. Without effective risk management, your business’s long-term sustainability is in danger.
Chargebacks911 and IATA invite you to get the inside scoop!
Presentations by Dennis Köhler, Paul van Alfen, DeeDee Doke, and Monica Eaton-Cardone

Wednesday Feb 20, 2019
Mastercard Negative Option Billing (Blogs on Tape)
Wednesday Feb 20, 2019
Wednesday Feb 20, 2019
This episode is part of our blogs on tape series for audio learners and busy professionals. It is entitled "Mastercard Negative Option Billing" and is read by Justine Love.
The new Mastercard negative option billing rules are going to shake up the subscription goods and services sector. If you provide free trials or other subscription services, this might affect your business. Read on to get all the information you need about the new ruleset and what it means.
Original Article read by Justine Love

Monday Feb 18, 2019
Chargebacks 101 with Monica Eaton-Cardone and Ravelin (Interveiw)
Monday Feb 18, 2019
Monday Feb 18, 2019
This episode is from an earlier interview with Monica Eaton-Cardone the COO of Chargebacks911.
In this episode of the Ravelin Fraud Academy podcast Monica discusses the different types of fraud in today’s landscape and the best practices for merchants to grow securely in new markets.
This interview offers valuable information to merchants across the globe that are dealing with chargebacks, and want to learn more!
This was part of the blog the Ravelin Fraud Academy.

Wednesday Feb 13, 2019
Mastercard Dispute Resolution (Blogs on Tape)
Wednesday Feb 13, 2019
Wednesday Feb 13, 2019
This episode is part of our blogs on tape series for audio learners and busy professionals. It is entitled "Mastercard Dispute Resolution" and is read by Justine Love.
Mastercard is overhauling their chargeback process. The Mastercard Dispute Resolution Initiative, or MDRI, presents the most comprehensive overhaul of the Mastercard chargeback rules in years. What does the MDRI entail? How will it impact your business? We’ve got these and other details right here..
Original Article read by Justine Love

Monday Feb 11, 2019
Beyond VCR (Webinar)
Monday Feb 11, 2019
Monday Feb 11, 2019
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & Card Not Present
Join Monica Eaton-Cardone, COO & Co-Founder of Chargebacks911, as she reveals the findings from their new study on the impacts of Visa Claims Resolution. Be the first to learn these stats and insights, and get the insider's perspective on what else is on the horizon. Learn how the VCR model will be utilized in other places in the payment ecosphere and how merchants can prepare, and even benefit, from these changes.
Presentations by D.J. Murphy and Monica Eaton-Cardone

Thursday Feb 07, 2019
Chargebacks Rebuttal Letter (Blogs on Tape)
Thursday Feb 07, 2019
Thursday Feb 07, 2019
This episode is part of our blogs on tape series for audio learners and busy professionals. It is entitled "Chargebacks Rebuttal Letter" and is read by Justine Love.
Writing chargeback rebuttal letters is a key part of winning any chargeback dispute. But that's only one piece of the puzzle: quickly finding and collating compelling evidence is also important. In this podcast, we'll go over the basics and show you where to download examples and templates for creating winning rebuttals.
Original Article read by Justine Love

Monday Feb 04, 2019
PayPod: The True Business Cost of Chargebacks (Interview)
Monday Feb 04, 2019
Monday Feb 04, 2019
This episode is from an earlier interview with Melissa Fitzsimmons the Head of Business Development at Chargebacks911.
Chargebacks911’s own Business Development Specialist Melissa Fitzsimmons joined host Scott Hawksworth on the October 26, 2018 episode of the PayPod podcast. Scott and Melissa touch on many of the most important topics regarding chargebacks over the course of this invigorating 30-minute episode.
This was part of the blog PayPod.

Wednesday Jan 30, 2019
The History of Chargebacks (Blogs on Tape)
Wednesday Jan 30, 2019
Wednesday Jan 30, 2019
This episode is part of our blogs on tape series for audio learners and busy professionals. It is entitled "The History of Chargebacks" and is read by Justine Love.
Blogs on Tape - The History of Chargebacks spans less than 50 years. In that short time, what started as a consumer safeguard has warped into a significant--and growing--threat to merchants. But how did it happen? Our brief timeline shows when and why chargebacks originated and what's happened since then to make the system unworkable.
Original Article read by Justine Love