Facing the Future: What we learned from the 2021 Chargeback Field Report (Webinar Replay)

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911

The COVID-19 crisis forever changed the retail landscape. In some instances, eCommerce saw a decade’s growth in just 90 days. Is it enough to offset the rise in chargebacks? See what over 400 merchants are saying about chargebacks and the impact of a global pandemic.

• The positive and negative impacts of COVID-19
• How consumer behaviors shifted as a result of the pandemic
• Rising fraud threats: why and how merchants are fighting back
• Ways merchants can protect their business and their customers
• Proactively dealing with the surging threat of friendly fraud

Webinar presentations by Jarrod Wright and David Pirtle