Episodes

Monday Feb 25, 2019
Avoiding Chargeback Turbulence (Webinar)
Monday Feb 25, 2019
Monday Feb 25, 2019
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & IATA
Whether it’s ticketing, add-ons, bookings, or ancillary revenue NDC. Your bottom line is taking a direct hit because of ineffective chargeback management strategies, debit memos and friendly fraud. Without effective risk management, your business’s long-term sustainability is in danger.
Chargebacks911 and IATA invite you to get the inside scoop!
Presentations by Dennis Köhler, Paul van Alfen, DeeDee Doke, and Monica Eaton-Cardone

Monday Feb 11, 2019
Beyond VCR (Webinar)
Monday Feb 11, 2019
Monday Feb 11, 2019
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & Card Not Present
Join Monica Eaton-Cardone, COO & Co-Founder of Chargebacks911, as she reveals the findings from their new study on the impacts of Visa Claims Resolution. Be the first to learn these stats and insights, and get the insider's perspective on what else is on the horizon. Learn how the VCR model will be utilized in other places in the payment ecosphere and how merchants can prepare, and even benefit, from these changes.
Presentations by D.J. Murphy and Monica Eaton-Cardone

Monday Jan 28, 2019
Fighting Fraud on All Fronts (Webinar Replay)
Monday Jan 28, 2019
Monday Jan 28, 2019
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & Sift Science
Many merchants make the mistake of viewing chargeback causing fraud as a singular threat requiring just one solution. Unfortunately, when it comes to CNP transactions, fraud can take many different forms--and no single method can effectively fight them all. In this Webinar Replay, we'll help you discover proven ways of identifying the various kinds of fraud, along with insider tips and industry secrets for finding--and fighting--each type.
Presentations by Jeff Sakasegawa and Jarrod Wright

Monday Jan 14, 2019
Avoiding Troublesome Traffic (Webinar Replay)
Monday Jan 14, 2019
Monday Jan 14, 2019
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & Clickbank
Unhappy with the performance of your performance marketing? Affiliate marketing is great for advertisers, but it's also susceptible to exploitation by fraudsters. Worse, affiliate fraud can take so many different forms, if you're uninformed/unprepared it can be nearly impossible to detect until it's too late.
Presentations by Elizabeth (Lyz) Nesvold and Melissa Fitzsimmons

Monday Dec 31, 2018
Recurring Billing Without Recurring Nightmares (Webinar Replay)
Monday Dec 31, 2018
Monday Dec 31, 2018
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & Chargify
Subscription-based businesses seem like a magnet for chargebacks, but protecting your revenue isn't as complicated as you might think.
In this webinar we discussed solutions, best practices, and strategies to help keep your recurring billing from becoming a recurring nightmare. We'll also shared some insider secrets for preventing chargebacks without alienating customers.
Presentations by Adam Feber and Jarrod Wright

Thursday Dec 20, 2018
The State of Chargebacks (Webinar Replay)
Thursday Dec 20, 2018
Thursday Dec 20, 2018
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & Kount
The State of Chargebacks survey was launched to assess industry findings of fraud and chargeback management in the card-not-present space. Focusing on several critical metrics and KPIs, the more than one thousand respondents represent organizations of all sizes and across many industries. The survey results uncover their experience, insights, and performance related to managing fraud and chargebacks for online and mobile commerce.
In this webinar recording you'll learn:
• The use of third-party fraud and chargeback solutions
• Chargeback rates and sources of chargebacks
• The size of fraud prevention teams
• Disputing chargebacks and win rates

Wednesday Dec 12, 2018
Offensive & Defensive Tactics for Fraud (Webinar Replay)
Wednesday Dec 12, 2018
Wednesday Dec 12, 2018
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & Sucuri
Exploring the Role of PCI Compliance in Cybersecurity and Fraud Protection.
Keeping customer data out of the hands of fraudsters isn't an easy task, but it's not always as complicated as you might think. Join us as we explore solutions, best practices, and innovative advances in cybersecurity. We'll also share some insider secrets for finding vendors who are as protective of your data as you are.
Presentations by Jarrod Wright and Alycia Mitchell

Thursday Dec 06, 2018
That’s a Wrap Year in Review (Webinar Replay)
Thursday Dec 06, 2018
Thursday Dec 06, 2018
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911
2018 promises to transform how we handle consumer data…but what does that mean for chargebacks? Join Finish Line's Dajana Gajic, Chargebacks911 COO Monica Eaton-Cardone, and CNP Editor-in-Chief D.J. Murphy as they explore the impact of the digital revolution already underway.

Thursday Dec 06, 2018
Fighting Fraud Before and After the Transaction (Webinar Replay)
Thursday Dec 06, 2018
Thursday Dec 06, 2018
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & Ravelin
Chargeback management and risk mitigation is a specialized area with a unique set of challenges. With the rapid rise of identity theft and friendly fraud, developing a strategic chargeback management plan has become a necessity for merchants of all types of businesses, in every industry.
In this webinar we will explore the two sides to effective chargeback management and fraud mitigation
Presentations by Jarrod Wright and Charlie Walker

Monday Oct 22, 2018
Understanding Visa Claims Resolution (Webinar Replay)
Monday Oct 22, 2018
Monday Oct 22, 2018
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911
Understand the changes and implications of visa’s new chargeback process: Visa Claims Resolution (VCR)
Webinar presentations by Harlan Hutson and Craig McClure