ChargeForward With Chargebacks911

Countering Account Takeover Fraud (Webinar Replay)

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & SpyCloud

Account Takeover (ATO) fraud is a serious issue with the potential to impact you, your employees, your customers, and your vendors. But how does ATO happen? How are fraudsters able to gain access to personal data ... then use that data to attack your business? And are there any ways merchants can protect their revenue from this rapidly growing threat?

For this live Q & A-based webinar, we’re solicitating your questions and concerns regarding account takeover fraud and how it can impact your business.

Presentations by Jarrod Wright and Pattie Dillon

Bitcoin vs Chargebacks (Webinar Replay)

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & OpenNode

Online merchants collectively lose billions of dollars annually to chargebacks and friendly fraud. While Bitcoin and other cryptocurrencies have the potential to stop those chargebacks, merchants have been slow to embrace the technology. Join us for this free webinar, where we’ll explore what Bitcoin really is...and how you can use it to foil chargeback fraud for good.

Presentations by Jarrod Wright

Chargeback Alerts and VMPI: Two-tiered Protection (Webinar Replay)

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & The Chargeback Company.

Chargeback alerts are a proven way to decrease the chargebacks filed against a merchant. Now, card networks are offering new tools like the Visa Merchant Purchase Inquiry (VMPI) to provide even greater protection from unwarranted disputes. Join industry experts for this free webinar exploring these powerful tools and showing how to make them work for you. Presentations by Jarrod Wright

Metrics that Matter for SaaS Success (Webinar Replay)

How can online businesses identify the right measures for tracking growth?
The subscription business model continues to evolve and mature, but the recurring nature of SaaS revenue can make measuring success challenging. Identifying and tracking metrics isn’t always as simple as following traditional business metrics like revenue, expense, profit, and cash. Join us for this free live webinar as we explore ways to identify the best metrics to measure SaaS and protect your recurring revenue model from unexpected dangers like chargebacks.

Presentations by Jarrod Wright

The New Face of Customer Verification (Webinar Replay)

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & Jumio

Trust is a two-way street: in a CNP environment, your customers must believe their information is safe and secure with you. At the same time, merchants must be able to trust that that the customer is legitimate. Is there an accurate way to verify customers’ real-world identity, and how much transactional authority they possess?

Presentations by Jarrod Wright and Dean Nicolls.

Chargeback Prevention Strategies You Arent Using... but Should Be (Webinar Replay)

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & RevGuard.

Ben Scrancher and Jarrod Wright from Chargebacks911® are joined by RevGuard’s Walter Long for a lively discussion that covers hot-button issues and optimization tactics related to chargeback management.

You’ll learn insiders’ tricks for optimizing both your customer service and your chargeback management, as well as proprietary strategies to maximize operations and immediately improve your bottom line.

Topics include:

• Why most businesses struggle with chargeback prevention
• Diagnosing the primary sources of chargebacks
• Implementing underutilized chargeback prevention tactics
• How customer service strategies can reduce chargebacks

 

Presentations by Jarrod Wright and Walter Long

The Chargeback Field Report (Webinar Replay)

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & Worldpay

New regulations and initiatives have brought significant changes to the chargeback process and payments in general. To measure the impact of these changes, we polled a representative cross-section of online, multi-channel, and mobile commerce merchants. The Chargeback Field Report provides their perspective on the current state of chargeback management in the card-not-present space. This free webinar will examine the results from our study to see what merchants and processors are experiencing in the current chargeback situation.

Presentations by Jarrod Wright and Shaun Bowen

Beyond Mastercard Dispute Resolution (Webinar Replay)

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911.

 

Like Visa Claims Resolution, the Mastercard Dispute Resolution Initiative (MDRI) promises to make the chargeback dispute process faster, easier, and more accurate. And Mastercard has even more changes in the pipeline. Join industry thought-leaders and learn how Mastercard’s updates to their chargeback process will affect your business.

 

Presentations by Craig McClure and Jonathan Broomfield

Surviving Coronavirus (Webinar Replay)

How to Keep Businesses Healthy During the Pandemic

The unique circumstances of the ongoing COVID-19/coronavirus pandemic are having a huge negative impact on the economy. Merchants are finding themselves deluged by order cancellations, refunds, inconsistent delivery…and worst of all, chargebacks. What business leaders do to protect their customers, their brands, and their businesses?

Presentations by Monica Eaton-Cardone, Done Bush and Craig McClure

The eCommerce Holiday Webinar (Webinar)

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & BlueSnap.

Is it possible to balance front-end filters with friction-less customer transactions? Are chargeback protection and chargeback management the same thing?

Merchants of all types should plan to join us for this interactive webinar with industry experts from Chargebacks911 & ClearSale. We’ll be taking your questions and offering insight on how you can prevent chargebacks and increase revenue--all with no risk. 

Presentations by Estelle Mense and Jarrod Wright