Episodes
Wednesday Aug 14, 2019
Back-to-School Chargebacks (Blogs on Tape)
Wednesday Aug 14, 2019
Wednesday Aug 14, 2019
Blogs on Tape - Popular articles from our blog presented in a format for audio learners and busy professionals.
The back to school rush, plus the early holiday shoppers, can make early autumn a lucrative time for merchants. But of course, increased sales don’t exist in a vacuum. With more sales, come increased fraud traffic and chargebacks, too. Ensure you’re doing what’s necessary before the holidays arrive.
Original Article Read by Justine Love Towne
Wednesday Mar 20, 2019
Agile Fraud Protection (Blogs on Tape)
Wednesday Mar 20, 2019
Wednesday Mar 20, 2019
This episode is part of our blogs on tape series for audio learners and busy professionals. It is entitled "Agile Fraud Prevention" and is read by Justine Love.
The online marketplace is a fast-moving environment. You should always be on the lookout for ways to reallocate resources, streamline processes, and increase efficiency and responsiveness. For example, an agile approach to fraud management can revolutionize how you do business online.
Original Article read by Justine Love
Wednesday Feb 20, 2019
Mastercard Negative Option Billing (Blogs on Tape)
Wednesday Feb 20, 2019
Wednesday Feb 20, 2019
This episode is part of our blogs on tape series for audio learners and busy professionals. It is entitled "Mastercard Negative Option Billing" and is read by Justine Love.
The new Mastercard negative option billing rules are going to shake up the subscription goods and services sector. If you provide free trials or other subscription services, this might affect your business. Read on to get all the information you need about the new ruleset and what it means.
Original Article read by Justine Love
Wednesday Feb 13, 2019
Mastercard Dispute Resolution (Blogs on Tape)
Wednesday Feb 13, 2019
Wednesday Feb 13, 2019
This episode is part of our blogs on tape series for audio learners and busy professionals. It is entitled "Mastercard Dispute Resolution" and is read by Justine Love.
Mastercard is overhauling their chargeback process. The Mastercard Dispute Resolution Initiative, or MDRI, presents the most comprehensive overhaul of the Mastercard chargeback rules in years. What does the MDRI entail? How will it impact your business? We’ve got these and other details right here..
Original Article read by Justine Love
Thursday Feb 07, 2019
Chargebacks Rebuttal Letter (Blogs on Tape)
Thursday Feb 07, 2019
Thursday Feb 07, 2019
This episode is part of our blogs on tape series for audio learners and busy professionals. It is entitled "Chargebacks Rebuttal Letter" and is read by Justine Love.
Writing chargeback rebuttal letters is a key part of winning any chargeback dispute. But that's only one piece of the puzzle: quickly finding and collating compelling evidence is also important. In this podcast, we'll go over the basics and show you where to download examples and templates for creating winning rebuttals.
Original Article read by Justine Love
Wednesday Jan 30, 2019
The History of Chargebacks (Blogs on Tape)
Wednesday Jan 30, 2019
Wednesday Jan 30, 2019
This episode is part of our blogs on tape series for audio learners and busy professionals. It is entitled "The History of Chargebacks" and is read by Justine Love.
Blogs on Tape - The History of Chargebacks spans less than 50 years. In that short time, what started as a consumer safeguard has warped into a significant--and growing--threat to merchants. But how did it happen? Our brief timeline shows when and why chargebacks originated and what's happened since then to make the system unworkable.
Original Article read by Justine Love
Wednesday Jan 23, 2019
Chargeback Rules & Process (Blogs on Tape)
Wednesday Jan 23, 2019
Wednesday Jan 23, 2019
This episode is part of our blogs on tape series for audio learners and busy professionals. It is entitled "Chargeback Rules & Process" and is read by Justine Love.
Blogs on Tape - Chargeback rules strictly govern every phase of the chargeback process, including time limits, reason codes, fines, fees, and more. Besides being quite complicated, chargeback rules are constantly evolving and differ from one card scheme to the next. Our handy guide can help you navigate the chargeback rules minefield.
Original Article read by Justine Love
Wednesday Jan 16, 2019
Venmo Chargebacks, Exploring the Risk (Blogs on Tape)
Wednesday Jan 16, 2019
Wednesday Jan 16, 2019
Blogs on Tape - Popular articles from our blog presented in a format for audio learners and busy professionals.
Venmo and other P2P payment platforms are growing in popularity and expanding into merchant payments. Venmo’s social payments can be a great new way to connect with buyers and reach new consumers…but there are risks involved. The Venmo chargeback threat can keep some merchants from ever giving it a try.
Original Article read by Justine Love
Wednesday Jan 09, 2019
History of Chargebacks (Blogs onTape)
Wednesday Jan 09, 2019
Wednesday Jan 09, 2019
Blogs on Tape - Popular articles from our blog presented in a format for audio learners and busy professionals.
The history of chargebacks spans less than 50 years. In that short time, what started as a consumer safeguard has warped into a significant—and growing—threat to merchants. While chargebacks still work as originally intended, consumers have learned ways to exploit the process, and merchants are paying the price.
Original Article read by Georg Turner
Wednesday Jan 02, 2019
What is Friendly Fraud (Blogs on Tape)
Wednesday Jan 02, 2019
Wednesday Jan 02, 2019
DESCRIPTION
Blogs on Tape - Popular articles from our blog presented in a format for audio learners and busy professionals.
Friendly fraud (sometimes called "chargeback fraud") is a specific type of credit card fraud where the perpetrator is actually the consumer, not an identity thief. Authorized cardholders dispute legitimate charges to their accounts, abusing loopholes in the process and attempting to get something for free.
Original Article read by Georg Turner