Episodes
Monday Aug 30, 2021
Harlan Hutson Talks About Fraud and Music (Interview)
Monday Aug 30, 2021
Monday Aug 30, 2021
Harlan Hutson, Director of Strategic Partnerships for Chargebacks911 sits down for a fascinating conversation. He discusses his professional background, going from studying music performance in college to becoming one of the world’s leading payments industry experts. Harlan relates his musical background to business, observing that a great leader is someone who coordinates talent, but allows everyone to play the role they’re meant to play. “If I make a sale, but the setup team just ignores the client, we’re not playing in harmony,” he says. They also delve into Harlan’s work in protecting merchants from “chargeback ugliness,” as they put it, and identifying merchant pain points on an individual basis to develop custom solutions.
Monday Jun 21, 2021
David Pirtle on The Ethics of Chargeback Managment
Monday Jun 21, 2021
Monday Jun 21, 2021
Chargebacks911 VP of Enterprise Engagement David Pirtle sits down with Scott Pinsker to talk about his background and expertise in the latest episode of the Thought Leadership & the Fintech Revolution podcast. David is a long-time member of the Chargebacks911 team. Having grown up in a small town, he followed a winding path that eventually led him to where he is today. Initially pursuing a career in design, David is able to relate his work at Chargebacks911 to his background, and to pinpoint the common skill sets behind his work in both design and fintech.
#fintech #payments #bitcoin #cryprocurrency #regulations #banking #podcast #fintalk #chargebacks #chargebacks911 #Fi911
Tuesday Apr 13, 2021
Queen of Card Scheme Compliance (Interview)
Tuesday Apr 13, 2021
Tuesday Apr 13, 2021
Tracy Cray, Head of Card Scheme Compliance at Chargebacks911®, is one of Europe’s leading thinkers in payments and finance. In the latest episode, host Scott Pinsker sits down with “The Queen of Chargebacks” to learn more her incredible story. From persevering through a rough upbringing, to taking on a leadership role at the Royal bank of Scotland, we’ll hear the story that ultimately shaped an incredible leader in the payments space.
#fintech #payments #bitcoin #cryprocurrency #regulations #banking #podcast #fintalk #chargebacks #chargebacks911 #Fi911
Tuesday Feb 09, 2021
Monica Eaton-Cardone featured on MPE Summer Week 2020 (Interview)
Tuesday Feb 09, 2021
Tuesday Feb 09, 2021
This episode is from an earlier interview with Monica Eaton-Cardone the COO at Chargebacks911. She was interviewed by Ghela Boskovich on MPE Summer Week 2020.
The MPE SUMMER WEEK that took place from September 7-11th 2020, was the FIRST SMALL STEP in creating the events of FUTURE for Merchant Payments Professionals connecting us virtually in pandemic times.
Tuesday Oct 13, 2020
Beware of these coronavirus scams (Interview)
Tuesday Oct 13, 2020
Tuesday Oct 13, 2020
This episode is from an earlier interview with Monica Eaton-Cardone the COO at Chargebacks911. She was interviewed by Kendall Kirkham on WTSP-TV’s Great Day Live.
Scammers will prey on anyone, anytime, and the pandemic has brought on new ways and reason for them to prey on innocent people. Monica Eaton-Cardone is the COO & co-founder of Chargebacks911. She joined GDL to warn viewers about a number of coronavirus related scams and schemes she has been seeing, and what we can do to make sure we don’t fall victim, too.
Tuesday Sep 29, 2020
Monicas Tips to Outsmart Holiday Hackers (Interview)
Tuesday Sep 29, 2020
Tuesday Sep 29, 2020
This episode is from an earlier interview with Monica Eaton-Cardone the COO at Chargebacks911. She was interviewed by The Hosts on WFLA.
During the four-minute segment, Monica talked about the risk sources consumers face this year. There are new and different threats surfacing every day, and consumers need to stay sharp to thwart them. “The first rule in defense is to make sure you’re discerning,” Monica explains. “Don’t take anything for granted, verify everything, especially from a financial institution. Anything that has access to cash or something that has value: second-guess, third-guess it. Call your bank and be sure it came from them.”
Of course, fraud prevention is hard to break-down into a simple “black-and-white” binary. There are no firm rules in place that denote a fraud attack. Similarly, there are no perfect techniques to ensure consumers won’t still be victimized.
Tuesday Sep 15, 2020
Will Amazon Become a Monopoly? (Interview)
Tuesday Sep 15, 2020
Tuesday Sep 15, 2020
This episode is from an earlier interview with Monica Eaton-Cardone the COO at Chargebacks911. She was interviewed by Jane King on BoldTV.
Monica sat in with host David Grasso, along with Joshua Philipp (Sr. Investigative Reporter, Epoch Times) and Pierre Debbas (Managing Partner, Romer Debbas). The four had a brief, but spirited discussion regarding Amazon, and whether the company could become a monopoly in time.
Tuesday Sep 01, 2020
Tedd Huff Show Gary Cardone (Interview)
Tuesday Sep 01, 2020
Tuesday Sep 01, 2020
This episode is from an earlier interview with Gary Cardone the CEO at Chargebacks911.
He was interviewed by Tedd Huff on The Tedd Huff Show.
In this episode, Gary Cardone shares his journey through the losses, and triumphs in business as well as his personal life. He teaches us that by looking at problems as a blank canvas and the importance of creativity was a key to his success.
Presentations by Gary Cardone and Tedd Huff.
Wednesday Aug 19, 2020
The Innovation Of Fraud (Interview)
Wednesday Aug 19, 2020
Wednesday Aug 19, 2020
This episode is from an earlier interview with Monica Eaton-Cardone the COO at Chargebacks911.
She was interviewed by Ryan McEndarfer on the PaymentsJournal Podcast.
On this episode, Monica talks about the innovation of fraud and what merchants can do about it. In our conversation we cover topics such as:
- How fraud costs as a percentage of revenue has changed over the years
- What challenges in-house fraud teams face
- What advantages loss prevention firms bring to the table
- How fraud solutions impact customer satisfaction
- What percentage of chargebacks are links to preventable merchant error
- What kind of ROI can merchants expect from a third party loss prevention solution
Wednesday Jun 10, 2020
The Problem With Chargebacks - Monica Eaton-Cardone (Interview)
Wednesday Jun 10, 2020
Wednesday Jun 10, 2020
This episode is from an earlier interview with Monica Eaton Cardone the COO at Chargebacks911. In this episode Monica discusses the problem of chargebacks and how to address them. She was interviewed by Kevin Price on The Price of Business Show.