Episodes
Tuesday Aug 25, 2020
The Chargeback Field Report (Webinar Replay)
Tuesday Aug 25, 2020
Tuesday Aug 25, 2020
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & Worldpay
New regulations and initiatives have brought significant changes to the chargeback process and payments in general. To measure the impact of these changes, we polled a representative cross-section of online, multi-channel, and mobile commerce merchants. The Chargeback Field Report provides their perspective on the current state of chargeback management in the card-not-present space. This free webinar will examine the results from our study to see what merchants and processors are experiencing in the current chargeback situation.
Presentations by Jarrod Wright and Shaun Bowen
Wednesday Aug 19, 2020
The Innovation Of Fraud (Interview)
Wednesday Aug 19, 2020
Wednesday Aug 19, 2020
This episode is from an earlier interview with Monica Eaton-Cardone the COO at Chargebacks911.
She was interviewed by Ryan McEndarfer on the PaymentsJournal Podcast.
On this episode, Monica talks about the innovation of fraud and what merchants can do about it. In our conversation we cover topics such as:
- How fraud costs as a percentage of revenue has changed over the years
- What challenges in-house fraud teams face
- What advantages loss prevention firms bring to the table
- How fraud solutions impact customer satisfaction
- What percentage of chargebacks are links to preventable merchant error
- What kind of ROI can merchants expect from a third party loss prevention solution